Auto-reply
The auto-reply (autoresponder) sends a confirmation email to the submitter after a successful submission — separate from the notification you receive. It’s a Pro feature.
Enable it per form in the dashboard (form settings → Auto-reply) and set:
- Subject — defaults to
Thanks for contacting <your form>. - Body — defaults to a short thank-you. Supports
{{field}}tokens (see below). - From name — the display name on the reply; falls back to the form’s sender name.
The reply is sent to the value of the submission’s email field, so the form must collect a valid email. It fires only for deliverable submissions — never for spam or dashboard previews — and is never CC’d or BCC’d anywhere.
Templating
Section titled “Templating”Both the auto-reply body and the notification email’s intro text support {{fieldName}} tokens, each replaced with the submitted value:
Hi {{name}}, thanks for reaching out — we got your note about "{{subject}}"and will reply within a day.A token whose field wasn’t submitted renders as empty. (Subject lines are sent verbatim — tokens only expand in the body and intro text.)